If you use forklifts in your daily business, you know how important it is to keep them up and running. Sometimes the forklifts can be hard to work on, especially if you do not have the right tools. Hiring a service company may be a better option for you. 

Qualified Technicians

When you work with a service company to have your forklifts and other equipment maintained, you can be sure you are going to get high-quality technicians that have the right training to work on your equipment. The techs know how the machines work, they can quickly troubleshoot the problem for you, and, in most cases, they can fix the problem quickly. 

If you use a company to handle your service regularly, you might be able to request one specific technician to work with. This allows the tech to get to know your equipment, and they can catch issues much earlier than if they have never worked on the equipment before. 

Warranty Work

When you are using forklifts and other equipment that is new or still under warranty, it is critical that you work with a service company that is approved by the manufacturer, or you could void the warranty on your lifts. Ask the dealer to recommend a service and repair company for you when you buy the forklifts so that you can set up warranty and regular service appointments early on. 

The sooner you set up the appointments, the easier it is to keep your equipment working correctly, and the less chance you have of encountering a break down that could cause your business to grind to a halt. Sometimes even a minor breakdown is enough to cause you to have to stop work because you can't move materials or products without your forklift. 

Major repair Work

It is essential to make sure that the company handling your service work can also handle major repairs to your forklifts if they are required. If a repair is extensive, the service company needs to be able to get your parts and complete the repairs as quickly as possible. Delays in repair times are not good for your business and can cost you money every day your forklift is down. 

For an extensive repair, it may be appropriate to ask the service company to assign an additional technician to the job so that the work gets completed more quickly. The job may require several techs, and the company may already assign extra help, but make sure you ask if they have not. 

For questions regarding forklift repair and whether hiring a professional service is right for you, reach out to a forklift service company like RDS Equipment, Inc.